Quality in Design Manager - Dairy & Frozen

DANONE in White Plains

Job Description

USD - Dannon within ESSENTIAL DAIRY & PLANT-BASED is looking for a Quality in Design Manager - Dairy & Frozen in the United States (US) for White Plains, NY.

With our global presence, brands and business within our mission "bringing health through food to as many people as possible" we believe that people growth is a key asset to reach a sustainable business performance.
Take this opportunity to GROW together!

COMPANY DESCRIPTION: DanoneWave Public Benefit Corporation, a subsidiary of the global food company Danone, was formed in April 2017 by merging three legacy organizations: White Wave Foods, Dannon, and Danone Canada. We’re proud to rank among the Top 15 food & beverage manufacturers in the US, and we’re happy to say we are #1 in the refrigerated dairy space (excluding cheese). We have a strong track record of leading growth: we play in on-trend, higher-growth categories, and many of our recognizable brands – e.g., Light & Fit®, Oikos®, and Activia® yogurts; Silk® plant-based beverages, Horizon Organic® milk & dairy products, International Delight® coffee creamers – hold the #1 or #2 brand share positions in their respective segments.

As the largest public benefit corporation in the US, DanoneWave is taking bold steps for social good in North America. We are creating an “Alimentation Revolution,” which means we aim to nourish people, communities, and the world. We are changing the way many of our foods and beverages are made by evolving certain flagship brands toward the use of fewer ingredients that are more natural, not synthetic and non-GMO. We are also working with some of our farmer partners to plant non-GMO feed and are also committed to sustainable agriculture, water conservation, waste reduction, animal welfare and community engagement.

JOB PURPOSE SUMMARY: The Quality in Design Manager serves as a liaison between the Quality organization and several functions across the enterprise including Engineering, R&D, Project Management, and Supply Chain. The primary responsibility is to lead the quality effort in the commercialization of new products and processes through the entire product design process from marketing concepts to mass production.

SCOPE OF ROLE: The Quality in Design Manager will support manufacturing facilities that produce DanoneWave products while establishing and promoting a Quality Focused Culture. This position will also serve as a subject matter expert in product categories, regulatory interpretation, and as the food safety and quality representative for new product/process start-up and qualification activities. As needed, the Quality in Design Manager will engage in activities with equipment manufacturers, industry colleagues, and regulatory agencies.

Represent QA on Project Management teams, coordinating quality efforts with core team members.
Administer technical guidance on new projects to ensure processes and equipment are capable of meeting company standards for quality and safety
Provide quality assurance expertise/direction/support in the manufacture of new and existing products
Coordinate design activities with all other functional Quality managers involved in the Product Life Cycle including Plant Quality Managers and the Sales & Supply Chain groups.
Perform technical qualifications of potential new facilities to ensure quality and food safety expectations are met; deliver a remediation recommendation plan as needed.
Overall Risk Management by eliminating risks through strong problem solving or by use of a specific control
Follow company project management process ensure that quality and food safety requirements are adequately met
Provide project status, risk, alerts, and action plan reports and communications to leaders and cross-functional colleagues.
Participate in validation of Project phase transitions using updates on risk assessment/risk management
Work closely with R&D team to troubleshoot and communicate formulation and process problems where necessary - ensure root cause and corrective actions are appropriate and are fully implemented.
Develop a rapport with plant and QA managers of all company owned and co-pack facilities.
Provide support for quality and process improvement initiatives.
Utilize Six Sigma, Lean, and/or other continuous improvement concepts to improve quality, efficiency, and waste.
Stay current with all key regulatory and certifying agency guidelines.
All other duties as assigned.

TRAVEL: Estimated at 30-50% primarily to DanoneWave and contract manufacturing locations.

Education and Experience:
Degree: BS in Science/Food Science/Engineering or equivalent

  • 3-5+ years previous Quality Assurance experience in food manufacturing environments with emphasis on Cultured, ESL, Aseptic, Baking, and/or Dairy equipment.
  • Responsibilities for overseeing quality/technical services in multiple facilities
  • Experience in risk analysis (i.e. HACCP, FMEA)
  • Experience in Product development
  • Understanding of plant production systems, manufacturing equipment, GMP, SPC, sanitation, plant safety, GFSI (SQF, FSSC 22000), quality systems, and current food regulations (FSMA/Preventative Controls).
  • Minimum level of prior or present responsibility as Quality Assurance Manager/Engineer for a food manufacturing facility
Knowledge, Skills and Abilities

Must be adaptable and flexible.
Must be able to travel
Strong Knowledge of product commercialization processes, quality and food safety systems.
Must have technical and scientific knowledge of formulation, industrial process and equipment
Must be collaborative, have a technical curiosity, strong troubleshooting skills, and have leadership ability
Solid strategic skills and a demonstrated capacity to interface at all levels of a matrix organization
Excellent verbal and written communication/presentation skills
Ability to work independently
Excellent record keeping/documentation skills

Personal computer, Microsoft Office tools, basic laboratory instrumentation

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:
The job may require prolonged sitting and standing, bending, stooping and climbing. It will also require eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and laboratory equipment. Requires normal range of hearing and vision (including colors) to record, prepare and communicate appropriate reports and laboratory results. It may require lifting up to 50 pounds. It may require exposure to machines, chemicals and solvents.

Work Environment:
Must understand vague and implicit instructions and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people. Emotional stability and personal maturity are important attributes in this position. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Ability to give, receive, and analyze information, formulate work plans and prepare written materials and articulate goals and action plans. Must understand people and be able to communicate effectively. Ability to do simple math calculations, input data into a computer and analyze data is required.

For more information about Danone, its people and its business, please visit danone.com. We have something special inside, do you?
98921.Experience: Experienced professionals


The Dannon Company is a US-subsidiary of Danone, a Fortune 500 company and one of the most successful health-focused food companies in the world with leading positions in fresh dairy products, water, baby nutrition and medical nutrition. Danone’s mission is to bring health through food to as many people as possible.

Our core values foster individual professional growth. We reward entrepreneurialism and innovation. There truly is something very special inside our company. You can see it reflected in our people, our products and our culture. If you like what you have learned, we encourage you to apply and learn more.

Dannon is an equal employment and affirmative action employer. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.




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