Adventist Health is more than an award-winning health system. We provide whole-person care to our communities and champion the greater good - from the operating room to the boardroom, we are driven by our unique passion to live God's love through health, wholeness and hope. From Oregon to Oahu, we have a calling to always do more. Now is your chance to apply your passion to our mission.
People in rural or underserved communities are often at a disadvantage when it comes to accessing healthcare, and that’s why we began opening rural health clinics to improve access in the regions we serve. Each location is as unique as the special communities they support. Adventist Health has one of the largest networks of rural health clinics in California, representing 20 percent of the rural health clinics in the state. We are also one of the largest in the nation, providing care to more than 313,000 individuals in underserved rural communities in California, Oregon and Hawaii.
We're looking for someone to join our team as a Patient Care Coordinator (Outpatient) who:
Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Facilitates day-to-day business operations. Performs duties in an outpatient location.Essential Functions:
Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed.Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients.Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information.Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services.Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects.Performs other job-related duties as assigned.
You'll be successful with the following qualifications:
High School Education/GED or equivalent: Preferred
Associate's / Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred
Medical office training and/or experience: Preferred