College Retention and Completion Specialist

KIPP Foundation in Houston

Job Description

KIPP Houston

Houston, TX

Type: Leadership & Support Staff
Full Time/Part Time: Full-Time
Start Date: 2018-19 School Year
Subject: Other
Grade: 12

Organization: KIPP Houston
Preferred Locations:



JOB TITLE: College Retention and Completion Specialist

REPORTS TO: Persistence Director


The College Retention and Completion Specialist will be responsible for working with KIPP alumni in their second year after high school completion to ensure students’ success and college completion. The College Retention and Completion Specialist will serve as a liaison to local college partners to identify, analyze, and report on programming and support resources for KIPPsters to utilize in persisting through college.

The College Retention and Completion Specialist will:
  • Oversee the persistence of KIPP alumni in their second year out of high school
  • Develop professional and effectual relationships with college/university staff to push through barriers for KIPPsters
  • Develop and deliver student success lessons to college students on their campus or in a centrally located venue (time-management, using the library, engaging with career services, etc.)
    • Host workshops for students and families to support college and career pathways
  • Conduct home visits with alums and families as necessary
  • Help coordinate student and alumni events and engagements throughout the year
  • Help coordinate off-site field trips for current KIPP students at Post-Secondary Institutions
  • Maintain communications with high school faculty and staff on college and university institutional resources available to support KIPPSters to and through college
  • Work with the College Transition Specialist to gain access to resources and engagement opportunities for KIPP seniors in the process of applying and transitioning to college
  • Collect, analyze and monitor data provided by partner institutions in determining best practices and strategies to support KIPP alumni to and through college
  • Organize and co-manage the work-study programs with partner colleges.
  • Attend events hosted by our college partners.
  • Engage in one-on-one conversations with KIPP alumni regarding their academics, finances, socio-emotional well-being, along with their passion/purpose/plan
  • Develop and deliver college persistence programming in the summer months
  • Help alums navigate the critical challenges often faced by underserved communities when progressing through college
  • Track and maintain records of contacts, pulse-checks, benchmarks, and verification of enrollments of alums in college
    • Collect critical forms from persisting KIPP alumni (Financial Aid Award Letters, college transcripts, FERPA forms, etc.)
  • Create data reports for the regional leaders and the Persistence Director
  • Support the Big Dog Investment Program
    • Help with the application process for Big Dog scholarships
    • Help with the disbursements and check requests
  • Facilitate Persistence team’s communications
  • Co-manage all communications with all alumni: email, calls, social media, internet, texting technology etc
  • Work closely with the Persistence Director in building a strategy to visit alumni on college campuses.

  • Bachelor’s degree from an accredited four-year institution
  • Experience working with high school and college-aged students strongly preferred
  • Bilingual (English/Spanish) preferred, but not required
  • Articulate, professional demeanor with strong self-confidence and initiative
  • Good interpersonal skills; Ability to work with a wide-range of people including teachers, parents, students, alumni, corporate partners, vendors and admissions personnel
  • Proficient knowledge of college admissions processes
  • Proficient knowledge of the financial aid processes
  • Proficiency in using online databases to track student data
  • Proven written and verbal communication skills
  • Strong organizational and planning skills
  • Comfort in using data dashboards
  • Proficiency in Microsoft Office applications (Word, Excel, Powerpoint, and Outlook)
  • Proficiency using computers, printers, copy machines, fax machines, scanners, and telephones
  • Strong command in using the internet and social media websites
  • Able to work evenings, holidays and weekends as necessary
  • Able to travel to local college partner campuses
  • Self-starter
  • Excellent time-management Skills
  • Professional communications with critical stakeholders
  • Ability to strategize and develop solutions to complex challenges
  • Independent thinker and problem-solver
  • Team leader, able to motivate others and peers
  • Ability to prioritize multiple high stakes projects to ensure goals are met
  • Ability to develop others in best practices and processes


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