Assistant Property Manager

Gene B. Glick Company in Indianapolis

Job Description

Responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards and assures customer satisfaction. Manage the property in the absence of the Property Manager.



Essential Job Functions:
  • Promptly answer telephone and e-mail inquiries with the goal of obtaining an appointment to show the community to the prospective resident.
  • Greet prospective residents, demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
  • Close the sale with prospective resident and obtain a holding deposit and application for an apartment or waiting list.
  • Promptly follow up with prospective residents whom have not yet leased to continue the sales process and secure the sale.
  • Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
  • Assist Property Manager with all marketing and sales activities including advertising promotions marketing surveys of competitors’ activities.
  • Pursue and collect rent payments and accurately record remittance.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Prepare, submit and maintain accurate records, reports and documents.
  • Ensure confidentiality of all data in the resident files (i.e. income, credit reports, assets, etc.).
  • Provide information and reports in coordination with other departments as needed.
  • Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
  • Process move in and move out documents.

Requirements:
  • High school diploma or equivalent combination of education, training or experience.
  • Property Management experience with Section 8 experience required.
  • Must be detail oriented and organized.
  • Must have and maintain a valid Driver’s License in the state of residence.
  • Able to work a varied schedule including weekends.
  • Must be able to communicate effectively verbally and in writing.
  • Must be able to read and comprehend the English language.

 

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